Taking into account the Bank’s limited geographical branch penetration, it would be of great importance to employ information and communication technology to build operational relationships with the customers. Despite the fact that MEB does not perceive itself as a virtual bank, it intends to receive and process a large portion of the requests and demands of its customers through electronic channels under supervision of the supervising body, i.e. the Central Bank, and also offer a big part of its services through this method. For ease of reference, the distinguished customers, or group of customers, may refer to the specific pages, specially created to introduce and show application of any of the electronic services, in order to get acquitted with and enjoy the ones they need. The Middle East Bank services come in a form that allows the customer, whose identity was already ascertained through visiting a branch, to carry out all his banking operations without further need to visit a branch. The customers may utilize digital banking (Bankino application) to do initial identity verification and open an account without need to visit a branch in person, only by using the Bankino application. It is worth mentioning that by using digital banking (Bankino Application), even the identity verification and account opening can be carried out without any need to visit a branch, merely by using the Bankino application.
