Telephone Banking


تلفنبانک

The Middle East bank telephone banking provides 24/7 service and makes it possible for customers to perform certain banking transactions around-the-clock.
Customers may access the services of telephone banking by calling 42557.
Personal customers may visit a branch and fill out the application form to gain access to this service for any of their bank accounts. Likewise, legal persons may complete the form and nominate a representative to access the service.
Using telephone banking requires username and a password. To transfer funds, the second telephone banking password is required (telephone banking transaction password). The second telephone banking password is different from the “card second password”.    

The main services offered through telephone banking system include:
• Hear account balance and account statement,
• Receive account statements via telefax,
• Pay bills such as utility: water, sewage, electricity and gas connections, mobile phone, traffic tickets and municipality bills across the country
• Make internal fund transfer (among accounts with MEB),
• Hear statues of issued checks
• Hear the list of deposited checks 
• Hear the accounts’ SHEBA number (IBAN),
• Change the first and second passwords of telephone banking 

Legal persons and joint account holders are not able to transfer funds nor pay bills through telephone banking and their access to the system’s services are limited to the following:
• Hear account balance and account statement,
• Receive account statements via telefax,
• Hear statues of issued checks
• Hear the list of deposited checks 
• hear the accounts’ SHEBA number (IBAN),
• Change the first and second passwords of telephone banking